Four Seasons reviews

3.8

69% would recommend to a friend

(3,460 total reviews)
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Alejandro Reynal

88% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Mar 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits as a server in a restaurant which is unheard of. Brand attracts high net worth individuals so tips are generally good. Comp nights are an incredible benefit, but you really have to be on it to actually use them (few nights available, taken up as soon as they are posted)

Cons

Management is hilariously bad. May have just been my hotel, but I don't think it is. Company philosophy is to hire newly minted hospitality undergraduates and "mold" them to the company culture. Result is 22 year old kids "managing" 20+ year industry professionals, results are pretty much what you would expect. Lots of ladder climbing types so there was very little consistency in managers, they hop from property to property looking for the next rung. The money in the restaurant made it tolerable, but it was extremely unfun at times. Prepare to work most holidays as well, but the money is generally good on those days (for the tipped employees)

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Four Seasons Response
5y
Our goal is to provide you with resources and mentors who invest in your growth and development and we’re sorry to hear that you have had a negative experience with leadership at Four Seasons. These conversations are very important to us, so please reach out to your People & Culture team with any additional feedback or information so we can resolve this issue and continue to improve the employee experience.
1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

decent income for the job

Cons

constant micro managing, sexism, ageism, unfair treatment, horrible working conditions, "golden rule" garbage that management doesn't follow, hr is onyl there to scare you not help you, could go on and on

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Four Seasons Response
5y
Thank you for taking the time to provide us with your feedback. We are so sorry you didn’t have the best experience and would like to gather some more information to help make it right. Please feel free to send an email to the People & Culture team at your previous location to provide additional information.
1.0
Jan 4, 2021
Recommend
CEO approval
Business Outlook

Pros

On this particular location of this company, hard to find any.

Cons

Working 16 hours a day and paid for 8. No respect. No appreciation.

avatar
Four Seasons Response
5y
Our goal is to provide you with resources and mentors who invest in your growth and development and we’re sorry to hear that you have had a negative experience with leadership at Four Seasons. These conversations are very important to us, so please reach out to your People & Culture team with any additional feedback or information so we can continue to improve the employee experience.
Viewing 70 - 72 of 3,460 Reviews

Glassdoor has 4,228 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.