Four Seasons reviews

3.8

69% would recommend to a friend

(3,456 total reviews)
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Alejandro Reynal

88% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Dec 21, 2025

Hualalai

Recommend
CEO approval
Business Outlook

Pros

Well established. Rated as only 5 diamond 5 star resort in Hawaii Island

Cons

Staffing shortages , work environment needs more humble and kindness.

1.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee travel benefits. This location does nothing for their employees compared to other locations.

Cons

HR and senior leadership appeared disconnected from frontline realities and consistently prioritized VIP guests over employee welfare. Directors seemed more focused on cultivating social access through lunches and informal meetings with VIPs than on accountability to ownership or protecting their staff. Employees were left unsupported when issues arose, creating a culture where loyalty flowed upward but protection did not flow downward. The overall mentality felt transactional and dismissive, with employees treated as expendable rather than valued professionals, undermining trust, morale, and integrity within the organization.

Viewing 64 - 66 of 3,456 Reviews

Glassdoor has 4,222 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.