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      Four Seasons

      Engaged Employer

      Four Seasons reviews

      3.8

      68% would recommend to a friend

      (3,467 total reviews)
      avatar

      Alejandro Reynal

      85% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      3K reviews
      2.0
      Jan 9, 2014

      Wrong person in charge

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a fun place to work nice people always busy.

      Cons

      Too much confusion. I was hired to replace a couple of girls and they were never let go. The lady that worked in the office never let them go and when the supervisor came to the area where I was working one day and saw them there. He asked me what are they still doing here? I replied I have no idea I thought they were going to I said she never told they were being let go. So I was let go instead.

      5.0
      Jan 7, 2014

      Very rewarding experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative culture wrapped in a dynamic employee empowered service culture

      Cons

      Once you get to the Director level it is very difficult to get promoted.

      2.0
      Jan 6, 2014

      Starts at the top

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a beautiful property and the location is great. Benefits package. Complimentary nights. The initial compensation is on par with their competitors, however they do not give raises based on merit and promotions with a pay increase are few and far between.

      Cons

      Lets just say it starts at the top with the GM and works its way down. Take note of her work ethic and priorities and it will be clear why things are treated in the manner that they are. HR is a complete joke. You are supposed to be able to go HR and there is supposed to be a high level of confidentiality. This is 100% not the case. On multiple occasions they showed this was not how they operate. Do not take your problems here unless you want them directly taken back to your manager or discussed in the lunch room. Management depends on your department, but overall growth is not fostered here. Most managers are too busy trying to cover their own rear ends to actually promote within. I watched amazing talent leave this property and FS as a whole because of this. It is made clear that raises are not based on merit, so what is the incentive to continue going above and beyond?

      Viewing 3295 - 3297 of 3,467 Reviews
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      ReviewsFour Seasons reviews

      Glassdoor has 4,236 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.