Forever 21 reviews

3.2

47% would recommend to a friend

(8,783 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice management and flexible shift changes

Cons

Credit card applications were high pressure

3.0
Sep 10, 2025

F21

Recommend
CEO approval
Business Outlook

Pros

You’ll be the first ones to see new items and sale items.

Cons

There’s a required sales quota everyday and you can earn it by assisting customers. The problem is not all customers are comfortable when someone assist them. I was a new hire and those older employees tend to ‘steal’ customers from new ones. Not a great experience.

Viewing 118 - 120 of 8,783 Reviews

Glassdoor has 9,479 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.