Flex reviews

3.8

73% would recommend to a friend

(4,935 total reviews)
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Revathi Advaithi

77% approve of CEO

61% positive business outlook

Flex has an employee rating of 3.8 out of 5 stars, based on 4,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to learn all the time, some thing new about Cell phones.

Cons

Raises are not something important. Bonus pay is getting harder to recevice. The team works very hard with hours that are all over the place. No routine, the schedules are so different every week.All team member get there days and hours to work mixed up. The Managers and Supervisors arrive late and leave early every week, but tell the team to not be tardy.

2.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Only place to make $15/hr without a college degree and/or some technical skills these days. If you are good at phones and sales, this is a great job.

Cons

Don't expect training on the phones. Training is on customer service and general information that totally does not prepare you for the job, and once you start the job, your coworkers will be too busy to help you learn how to solve the particular customer service problems you get. So you'll end up just exchanging lots of phones because you don't know what is wrong with them. You will also try desparately to upsell upsell upsell, even though many customers need absolutely nothing, or worse, are coming to you with their 2nd or 3rd defective advice - but you are supposed to upsell upsell upsell. The Verizon employees are not nice to you, management would come in every week or so and observe you (intimidating), then critique it to death, but not really offer any support.

Viewing 4783 - 4785 of 4,935 Reviews

Glassdoor has 7,872 Flex reviews submitted anonymously by Flex employees. Read employee reviews and ratings on Glassdoor to decide if Flex is right for you.