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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,711 total reviews)
      avatar

      Mike Lyons

      66% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Mar 2, 2011

      The technology group and business units are disconnected

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many new technologies and projects being worked.

      Cons

      Senior management in charge of the Technology group is disconnected from their staff. They make promises of change and fail to deliver. Midlevel managers are self-serving, more concerned with protecting their mini-kingdom than doing what is right for the business. Bureacracy often delays projects and causes business units to fail on delivering to their customers.

      3.0
      Feb 28, 2011

      It can be a roller coaster.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I believe the benefits are solid, the stated mission is solid, the management team I work for are good, they do what they can with what they have. The company is working towards some very positive initiatives that makes sense for the customer and the employees.

      Cons

      There is some dissension among the business units, part of the unit that we roll up to are old school and seem to directly interfere with corporate. Customer service is an important piece of what we do, yet they don't want to spend the $$ to keep people. Last item - outsourcing. The US customers do not want to speak to someone from India or Costa Rica, find a solid mid-west town where wages aren't extreme and people have good work ethic, don't take the jobs out of this country and frustrate customers.

      1.0
      Feb 28, 2011

      Nightmare

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Impressive product line, hard working middle and lover level employees.

      Cons

      Very unorganized IT department, inefficiencies, lack of well defined processes and methodologies, lack of proper new joiner ramp up process/ training process. Too much HR interference in everything, no reward for hard work and good results.

      Viewing 10549 - 10551 of 10,711 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,783 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.