Fiserv reviews

3.0

44% would recommend to a friend

(10,718 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,718 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Dec 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Felt welcomed by technical team with the exception of the manager. The Benefits were fairly good. Location was convenient being in the same city as the College.

Cons

There are almost too many downsides to list. The largest downside is an abusive and fear driven management structure. Management is told from senior management that at all times their jobs are on the line and this is passed down to each employee. Change is not accepted or listened too. The management team has been there forever and is accustomed to keeping broken processes. The culture at Fiserv is strict, limiting you to few pictures in your cubes or offices, little foliage is allowed and decorations are typically frowned upon. Working at Fiserv changed who I was for the worse and leaving was the best decision I've ever made. Only work here as a last resort.

1.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

+Good raises for me in the distant PAST. +Used to be a great employer that had a hands-off attitude for business units that were performing well. Things have changed for the negative though. +Current pay is competitive for what I do, but it is quickly slipping. +Big company. +Nice people to work with at the local office.

Cons

-Raises have been small or non-existent for the past few years, even though the company has been doing GREAT, according to press releases and stock info. Senior management has been paid at record levels, but employees keep getting the SHAFT! -New PTO plan takes away days that we used to get. -Basically, every "change" they make benefits the company and senior management's BONUS, and cheats the employee out of pay, benefits, and perks that we used to get... even though the company as a whole is doing really well in spite of the "economic downturn". Funny how the exec's who really don't need yet another raise or perk keep getting them, while normal stuff that we used to all enjoy gets taken away. -Yabuki seems to be one of those guys who is milking the company for all it's worth (with bonuses tied to short-term stock price) so he can cash out and retire while he watches the company crash and burn. -Morale is sinking like the Titanic. -Personal/career advancement is and always has been non-existent. -Promotions? Only if someone dies! -The "voices in action" survey is a joke! I don't know anyone who truly believes that their feedback is anonymous. The results from last year's survey were about as far from the truth as possible. I think this survey is only to satisfy potential investors. There is no real intent to improve the satisfaction/morale of current/prospective employees.

3.0
Dec 5, 2011

More Money for coming back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great HR is trying to improve the enviroment

Cons

If you're considering going to Fiserv ask for a larger salary as raises are always low, and promotions are scarce

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