Great company if you value incompetence, mediocrity and laziness!
Pros
The best reason to work here is if you want to collect a paycheck while working on another venture. I can do my entire week's worth of work in about 10 hours and the rest of the time is free to do what I want. Other perks include a company paid cell phone, random discounts, laid back work environment (where I am b/c I'm in a remote office). I have a boss who is so checked out, I haven't seen him in weeks... that might be a plus for some people!
Cons
The biggest downside of working at Fiserv is a general attitude of mediocrity. No one seems interested in producing something that is worthwhile, something that we can all be proud of or excited about. People come in, do their work and leave and don't seem at all invested or engaged. My manager is a perfect example-- he comes in, sits on conference calls about 6 of his 8 hrs in office, has no interest in what we're working on. In fact, he cancelled out weekly touch-base meetings because "they were pointless". Our division hasn't been profitable in 6 years straight and he's content to just sit on the sinking ship as it goes down. This company only values Sales b/c that's where the CEO gets his million dollar bonuses from. They could care less about anyone else in the company. Recognition is non-existent. Salary is mediocre at best. Raises are at best 3% but we had several years in the rocky financial period where we got nothing. The health benefits are terrible. The level of incompetence at this company is through the roof. I have never worked somewhere where people just genuinely do not care about what they produce and that is rampant at this company. Customers frequently come in b/c of the big name and are almost always disappointed when they see us in action. it's embarrassing and our CEO is so far removed, he has no clue. In addition, they are trying to integrate many business units into what they call "One Fiserv". Its a total joke, I have no idea what most divisions of Fiserv do, and it's nearly impossible to find out. The internal intraweb is impossible to navigate, again due to no one caring to fix it. I have stayed for 6 years because I had other things to focus on and this was a perfect "easy" job to come in to and collect a paycheck but I have grown so disillusioned with this place... I feel like the apathy is contagious!
