Fiserv reviews

Prepare to find some of the bare minimum when it comes to pretty much anything. As if the company grew very fast and decided that they might as well offer a standard benefits package, but give them the budget version. I have traveled for the company to several locations, and I can say that there are some HUGE inconsistencies in amenities between offices. To some degree this is expected, but it's pretty insane when one office has an employer subsidized cafeteria and small, decaying work-out room as the best offering, while another has free-beer-fridays and game tables with a view of the ocean, yet another is equipped with full game rooms and outdoors activities in a resort-like setting. So basically, you're hit or miss with this place depending on where you work. The real problem here is that "Fiserv" has to corporate culture, although they're trying to create one by force. They are an umbrella corp that buys up little companies and smashes them all together and doesn't complain as long as they continue making money. And their idea of getting people engaged is to just tell them to try their best to operate as one company. They don't actually enforce it internally. Somehow it's a good thing that a Fiserv sells rep heads to a potential client armed with 30 practically identical service offerings from 30 used-to-be independent companies. Seems like we'd just confuse people. Also, attrition is terrible. I'm lucky to be in a decent salary range, but people leave because they barely give cost-of-living increases from year to year. Some other departments seem to be simply built on attrition, needing to have constant job fairs to fuel an employee population that rotates as quickly as the wheels on a stock car. Putting in 50 or 60 hours a week doesn't warrant a "Thank you" from management. Bonus structure doesn't exist anymore, and when we had one, if we met the goal, they didn't just change the goal, they would completely change the calculation. Moving up seems next to impossible, and moving over isn't much better.

There is not a career path within the company. If you are good at something they tend to keep you in the position and limit your upward mobility. The organizational chart is not available to the individual contributor, this may be due to how much it changes or that they just want to keep employees in the dark. Some of the senior managers like to instill fear in you as a motivational tool. Long hours are expected..this includes weekends and hoildays with no choice or consideration of the family impact. This tends to occur because there are not enough cross training and/or enough trained staff