Fiserv reviews

3.0

45% would recommend to a friend

(10,739 total reviews)
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Takis Georgakopoulos

56% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,739 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Sep 27, 2013

Worst Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Bagels -Gym -TV in break room - Easy schedule

Cons

-Poor Management -No upward mobility -No career planning -Policy and Procedures are written on the fly -Very political environment

2.0
Sep 26, 2013

Meh. There's better out there.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were excellent people. The local (in-department) environment was collegiate, and encourages exploration and personal growth. The ability to work from home was nice (though this has been discontinued). The pay was slightly better than average for the area, but only slightly. The co-workers are the only reason why this is a two and not one-star review.

Cons

* the Bi-Annual 'Layoff Lottery' (February, every other year; it often makes no sense at all, but Fiserv aquires a ton of small companies, then purges a percentage of all untenured ( >2yr ) employees. This apparently happens every other year, so if you start this year, you're good until 2015, I guess.) * the lack of cohesive documentation in the specialized software at hand * the overwhelming desire to install untested (or at best barely-tested) software into live client projects. * the far-too-siloed departments (which often turns a 5-minute task into a literal ordeal that can last weeks or more) * a highly-disconnected management that prefers platitudes over vision and focus. * The medical benefits quite frankly blow goats; you're better off getting your own policy if you can. (tobacco users take note: you get to pay $70+/mo extra for your habit. No idea what Obamacare is going to add to that) * An unrealistic project schedule algorithm (not taking into account the heavily-siloed structure which often prevents productivity more than it assists it). * No-notice changes in rules, with no attempt at a transitionary period (e.g. discontinuing work-at-home policies entirely without any warning or transition period). * a sales department that over-sells clients, and expects everyone else to deliver on these often impossible promises. * Your workload is variable - it varies from nothing to do (waiting on code, system engineers, the client, etc), to 18-hour workdays - yet management demands that at least 40 hours each week be accounted for in some form or other. * A snake-in-the-grass HR team (note: this review is anon because when you get laid off, you are pushed into signing a "no disparagement" contract, else they withhold your severance pay. Nice of them, isn't it?)

4.0
Sep 26, 2013

Good organization to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- It has very good work life balance for its employees - It also provide ample of onshore travel opportunities for its employees - Working culture at Fiserv is very satisfying - Senior management is very much approachable

Cons

- The compensation paid to employees is not very competitive - It do not provide transport for employees commuting from far places

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