Fiserv reviews

3.0

45% would recommend to a friend

(10,739 total reviews)
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Takis Georgakopoulos

56% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,739 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

-You'll get to travel, if that's something you enjoy. -As a brand new college graduate, you'll get a job and the pay isn't bad to start (until you realize you deserve to make more money)

Cons

-Pay. They start you around 38k or so, which isn't bad for a recent college grad. But you soon realize that it is not competitive for the industry, and you're generally solving software issues for customers and data centers that make significantly more money than you do. Raises are a max of 2% a year...which is bad. This is the main complaint of any Fiserv employee. Most of the talented people leave Fiserv after a year or so, and make about 15k more a year for a competitor or Fiserv customer. -Training: Most people here don't go to school for anything computer or software related, they essentially hire you and train you from the ground up. That's good, except the training is very unorganized, very little for the expectations they have for you, and it won't be easy or enjoyable for most people who don't know much about computers. -Morale: You aren't making much money, you're working in a stressful environment, and the senior analysts that you rely on for help are either too busy or just plain lazy. You'll be troubleshooting issues way above your skillset, working through lunch or after work hours, there will be nobody available to help you....and you'll be troubleshooting issues that the customers IT manager (making 70k a year) wasn't even able to resolve. It's frustrating, to say the very least. -Advancement: If you love the software, don't mind about low pay, and learn the product, it is possible to move up to a manager or senior analyst role. But, as I said, most people leave long before that, and if you do make it that far, it's pretty normal to have senior analysts that have been in the same job for 10-15 years and still make less than 60k.

1.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Nothing that I really consider is a pro at FIserv

Cons

The sourcing group is disfunctional with no real relationships with the business unit. You are expected to work with the BU, without knowing who they are. The cost savings goal setting/projection is a joke.

5.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Fiserv is a company that cares about its people and the future. It is innovative and not afraid to take risks, even if it hurts. The upper management is approachable and sincere, and kind of funny too :). The staff is nice and comitted to success. I couldn't be happier. Thank you, Thank you! I am a Fiserv Fan!

Cons

Everyone doesn't see it the way I do. All kidding aside, all companies have Cons, structure required for a large organization can be a good thing and can also be a bad thing. You have to know how to ask the right questions and be persistant in getting what you need.

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Glassdoor has 11,822 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.