Is Fiserv a good company to work for as a Client Technical Support Engineer?

Client Technical Support Engineer professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 236 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Engineer Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Engineer interview questions at Fiserv .

Does Fiserv pay Client Technical Support Engineer employees well?

Client Technical Support Engineer professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 236 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Technical Support Engineer salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (299) , Senior Software Engineer (255) , Project Manager (240) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 854 reviews)); "For the most part the people that you work with and for are really great people." ((in 558 reviews)); "benefits are good but medical is a bit expensive" ((in 519 reviews)); "Good pay They are very flexible and will work with you" ((in 366 reviews)); "Good salary is only good" ((in 259 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 601 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 245 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 241 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 228 reviews)); "Blames managers for poor upper management" ((in 164 reviews))

Fiserv Client Technical Support Engineer reviews

3.0

41% would recommend to a friend

(236 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (236 reviews)

Ratings by demographic groups

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Client Technical Support Engineer employees have rated Fiserv with 3.0 out of 5 stars, based on 236 company reviews on Glassdoor. This indicates that most Client Technical Support Engineer professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Engineer professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

236 reviews

2.0

Nov 27, 2024

They'll chew you up and spit you out

Client technical support engineer

Recommend

CEO approval

Business Outlook

Pros

None, don't even get hung up on the "unlimited time off"...because it's going away.

Cons

The company is ran so poorly there is single point of failures everywhere, when you fire those who are the only SME, service does fail because knowledge is walking out the door. The incessant focus on productivity tracking in direct contradiction with another demand, being in the office and "collaborating". Senior staff does not engage with associates and any open door policy is only that, a verbal statement.

2.0

Nov 20, 2024

two faced

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-great paid time off -great benefits

Cons

-constantly training you and taking you out of what you know -expects you to go with "business needs"

5.0

Nov 12, 2024

Easy process

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I worked with Zelle the job was easy and I worked remote

Cons

Biweekly pay Bonus pay delayed

Viewing 31 - 33 of 236 Reviews

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Fiserv

Fiserv Client Technical Support Engineer reviews

Company ratings over time

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They'll chew you up and spit you out

two faced

Easy process

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