Is Fiserv a good company to work for as a Client Tech Support Engineer?

Client Tech Support Engineer professionals working at Fiserv have rated their employer with 3.1 out of 5 stars in 157 Glassdoor reviews. This is a higher than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Tech Support Engineer Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Tech Support Engineer interview questions at Fiserv .

Does Fiserv pay Client Tech Support Engineer employees well?

Client Tech Support Engineer professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 157 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Tech Support Engineer salaries at Fiserv.

How happy are Client Tech Support Engineer professionals working at Fiserv?

55% of Client Tech Support Engineer employees at Fiserv would recommend their employer to a friend. This rating has increased by 82% in the past 12 months. Client Tech Support Engineer professionals have also rated Fiserv with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (298) , Senior Software Engineer (255) , Project Manager (238) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (170) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (65) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and work from home options for most employees" ((in 844 reviews)); "For the most part the people that you work with and for are really great people." ((in 572 reviews)); "benefits are good but medical is a bit expensive" ((in 499 reviews)); "Good pay They are very flexible and will work with you" ((in 362 reviews)); "work and culture is good" ((in 315 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 612 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 249 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 236 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 222 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

Fiserv Client Tech Support Engineer reviews

3.1

55% would recommend to a friend

(157 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (157 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Tech Support Engineer employees have rated Fiserv with 3.1 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Client Tech Support Engineer professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Tech Support Engineer professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

157 reviews

3.0

Mar 6, 2022

Used to be good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

work life balance flexible working hours lot of vacations supportive management, if you have proven yourself.

Cons

tech stack used is very old if you want to learn/work on new technologies this is not the company micromanagement of time using time tracking tool lot of unwanted policy changes after FirstData merger salary and benefits are less compared to industry standard. no cab facility no external training Work which is done by IDC is not challenging or motivating. WFH policy is not good.

3.0

Mar 5, 2022

Good company to work if you are workaholic

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Pushing through your limit, give learning opportunities

Cons

Too much monitoring Using Sapience app Have to be 8 hr on system even WFH

3.0

Feb 28, 2022

Introducing new learning opportunities and challenges but that impacts work life balance

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Cooperative people. Again it depends on team to team. Some teams are really cooperative and some are not. Now they are introducing new technology and giving opportunity to learn new technology and work on diff projects that definitely increase the learning graph but highly impact work life balance.

Cons

Long working hours. Minimum 8-9 working hours are expected and sometimes they are more than 10-12 hours. Not market competitive salary. Though they have now corrected the salary structure but still it can be better.

Viewing 106 - 108 of 157 Reviews

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Fiserv

Fiserv Client Tech Support Engineer reviews

Company ratings over time

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Reviews by job title

Used to be good

Good company to work if you are workaholic

Introducing new learning opportunities and challenges but that impacts work life balance

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