Fiserv Client Tech Support Engineer reviews

3.1

55% would recommend to a friend

(157 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

73% positive business outlook

Client Tech Support Engineer employees have rated Fiserv with 3.1 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Client Tech Support Engineer professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Tech Support Engineer professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

157 reviews
1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers and the feeling you belong to a team are awesome.

Cons

HR tells managers to do not give Exceed Expectations in performance reviews, only Meet Expectations. This translates to a merit increase of 1% to 3% top. Frank is destroying the company with the colocation strategy (concentrating teams in one location and firing those who refuses to be relocated) besides imposing a draconian non-sense back to office policy just because everybody else is doing it. Company pays to get all those annual badges for the Most Admired Company, do not fall in that propaganda. This company claims to be a leader in innovation but it only innovates with merging, it acquires other companies to increase its product portfolio. Innovation here is almost impossible, not only is highly burocratic but also mined with many teams that want to intervine in your team's effort making impossible to continue, it is like trying to walk thru quicksands. Responsabilities are sdded and added but no extra compensation

5.0
Feb 13, 2024

Best in the industry

Recommend
CEO approval
Business Outlook

Pros

Great company to learn and nice work environment

Cons

No cons so far yet

2.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

There is no problem I can see now post the merger with first data. The orginal fiserv was a far better company in terms of work culture and management

Cons

Management is full of people who are rarely bothered about good work instead love people running after them They use stupid ways to cover their layoffs. Calling people 5 days a week and 8 hours in office. They monitor every action using sapience Management is least bothered about new work initiatives . On the contrary is full of people pleasing attitude. Zero work life balance . They want you to spend 8 hours in office and then additionally attend calls from home. Zero flexibility in terms of wfh or less office hours. They ask you to apply leaves if you fail to either come to office or spend 8 hours. Politics and favouritism is the most from the higher management.

Viewing 58 - 60 of 157 Reviews

Glassdoor has 11,808 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.