Is Fiserv a good company to work for as a Client Tech Support Engineer?

Client Tech Support Engineer professionals working at Fiserv have rated their employer with 3.1 out of 5 stars in 157 Glassdoor reviews. This is a higher than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Tech Support Engineer Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Tech Support Engineer interview questions at Fiserv .

Does Fiserv pay Client Tech Support Engineer employees well?

Client Tech Support Engineer professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 157 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Tech Support Engineer salaries at Fiserv.

How happy are Client Tech Support Engineer professionals working at Fiserv?

55% of Client Tech Support Engineer employees at Fiserv would recommend their employer to a friend. This rating has increased by 83% in the past 12 months. Client Tech Support Engineer professionals have also rated Fiserv with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (298) , Senior Software Engineer (255) , Project Manager (238) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (170) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (65) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 849 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 575 reviews)); "benefits are good but medical is a bit expensive" ((in 505 reviews)); "Good pay They are very flexible and will work with you" ((in 352 reviews)); "1) It's a product based company so you can expect a good salary and appraisals." ((in 264 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 590 reviews)); "Bad managers at the time when I left the organization" ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 235 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 228 reviews)); "Upper management does not care about us." ((in 164 reviews))

Fiserv Client Tech Support Engineer reviews

3.1

55% would recommend to a friend

(157 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (157 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Tech Support Engineer employees have rated Fiserv with 3.1 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Client Tech Support Engineer professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Tech Support Engineer professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

157 reviews

1.0

Dec 5, 2024

Its TWILIGHT in Fiserv

Tech lead

Recommend

CEO approval

Business Outlook

Pros

INITIALLY there were many like 1) flexible office hours, work life balance. 2) work from home. 3) good hikes. 4) no mandatory hours on computer. and others but after Covid-19, things have changed drastically. There is nothing

Cons

1) 9 hour office and then 2 hours in evening for US overlap. 2) 8 mandatory hours in sapience tool, to complete this need to spent 10-11 hours daily 3) NO more WFH. 4) Regular firing, twice in a year since 2021. No mental piece.

3.0

Nov 25, 2024

Great brand to work but with less flexibility

Tech lead

Recommend

CEO approval

Business Outlook

Pros

1. Good compensation 2. Health insurance 3. Good infra and office location 4. Brand

Cons

1. 0 flexibility 2. Mandate to spend 8 hours office and > 6 hours on a tracking tool called Sapience 3. Job security has been a concern for the past 1 and a half years and they consider any random point if they want to kick outside

1.0

Nov 23, 2024

Fiserv has been an incredibly frustrating experience due to its management practices.

Tech lead

Recommend

CEO approval

Business Outlook

Pros

If you want to boost your visibility in social activities, this is the best one to not do any work but participate and organise these activities.

Cons

Fiserv has been an incredibly frustrating experience due to its management practices.

Viewing 31 - 33 of 157 Reviews

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Fiserv Client Tech Support Engineer reviews

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Its TWILIGHT in Fiserv

Great brand to work but with less flexibility

Fiserv has been an incredibly frustrating experience due to its management practices.

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