First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay for driving is good, however, "driving is only part of the job description. May be well compensated for contracted substitute driver in other locations

Cons

Although there are rules to establish safe, orderly environments for riders and drivers, they are not enforced, and appear symbolic and subjective. Drivers have to bow to whomever decides how it will be handled instead of what the actual rules dictate, creating unnecessary chaos. There also appears to be a good amount of favoritism at this location and company rules and regulations are rarely enforced across the board, resulting in employees doing as they please with little to no repercussions.

2.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great if applied for hours you work

Cons

Management is disconnected from the field. They can tell you what to do but refuse to listen at issues (including safety issues)

Viewing 13 - 15 of 3,728 Reviews

Glassdoor has 5,101 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.