First Student Bus Driver/School Bus Driver reviews

3.5

71% would recommend to a friend

(501 total reviews)

John Kenning

64% approve of CEO

67% positive business outlook

Bus Driver/School Bus Driver employees have rated First Student with 3.5 out of 5 stars, based on 501 company reviews on Glassdoor. This indicates that most Bus Driver/School Bus Driver professionals have a good working experience there. First Student is rated in line with the average (within 1 standard deviation) by Bus Driver/School Bus Driver professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

501 reviews
1.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Many drivers are great to work with.

Cons

A DYI sign on the parking lot fell, hit, and damaged my car more than a year ago and they are still trying to figure out if they are liable for the damage!!! Management is dysfunctional. They will lie to you face. They treat people like slaves and robots. They put policy and related coworkers ahead of safety. They feed people under them to upper management. It is up to YOU to make sure you are getting paid for the hours you work. Payroll is often inaccurate due to a confusing complicated analog AND digital system. You literally need to journal all your time and activity each day if you want to get paid for your time worked. If there is a problem with your time, you will have a small window of time to catch the payroll guy in his office because he only does this part time and beware, the Payroll guy is a jerk.

4.0
Feb 7, 2025

I love the job itself

Recommend
CEO approval
Business Outlook

Pros

Driving the big and small buses, and the most of the kids are awesome. Seeing how excited they get when they see me coming down the street, teaching them things or just being a positive safe person that they get to see 1-2x a day, is rewarding as well. I personally never thought I could ever deal with 4-50+ kids at a time, especially while driving a 40ft bus down a tiny side street but I actually love it. My location is ran by a woman, our shop is managed by a woman, safety a woman, dispatch is managed and ran by women which makes me love it even more

Cons

School bus drivers have a huge amount of responsibility. We're under appreciated, undervalued, underpaid, looked down on, and more. Driving a 40ft school bus, in all types of weather, while being responsible for keeping up to 70 children safe, happy and ready to learn, dealing with the schools, the time frames, the parents and more. Because of the lack of pay, on top of all the cons, we're always short drivers and monitors and that adds stress to all the people still there. We deserve to be paid better for what we do and for what we deal with

Viewing 40 - 42 of 501 Reviews

Glassdoor has 5,108 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.