First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting to meet very loving, and charming children. Making sure those kids know how to be safe, and remain so on a bus that's in motion. Working with a driver that is willing to help if situations get too rough for the monitor. Get to only work four hours a day, and get a decent salary with it. Work the same days, and get the same days off as the kids; weekends, holidays, snow days, and even school cancellations. Get to be your goofy self; little kids don't care what you look like, OR if you act like a total dork (middle school, and high school are totally different). Get to work either alone OR in a two-man team. And if you do well, people give you the respect you deserve.

Cons

The children's attitudes; some days are good the others TOTALLY down the tubes. The children will try to get you fired IF they don't like you. Cannot touch child EVER (only time is to help a disabled child get onto and off the bus). You cannot defend yourself if a child attacks you (only defense you have is blocking your face, CANNOT even grasp their hands/wrists to stop them). CANNOT pull fighting children apart, have to stand in between and get hit yourself. Majority of time, have to stand; which can be hazardous when other drivers on road decide to do something "stupid" while driving. Having to clean the bus entirely again AFTER you just cleaned it that day (some days can't be helped; like during the winter, and early spring). Argumental parents; they get into your face, just because their kid(s) is telling them one thing and you another. Even though we have a seniority system at our location, favoritism runs the offices mostly (so in order to even get extra runs or anything, you have to be one of the manager's favorites). When you call in sick, everyone gets onto your case and curse your name, and give you a hard time when you return to work. Rumors and stories spread like wildfires; especially about people who're NOT the manager's favorites.

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