FIS reviews

3.4

58% would recommend to a friend

(13,315 total reviews)
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Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great experience from a systems perspective; due to numerous acquisitions over the last several years, FIS operates multiple accounting systems. Employees have stock options. Hours can be flexible for those not in management; okay work-life balance.

Cons

Benefits continue to get worse each year, especially medical benefits. For a Fortune 500 company, one would think the company would offer better benefits to its employees. Very limited mobility to get promoted from within; if you are more knowledgeable than your manager, you are viewed as a threat. HR will always support management regardless of how inappropriate decisions made by senior management may be, not worth taking the time to address your concerns with them. Increases are laughable, corporate standard 2% in 2011, which is always based on a bell curve and formulated so that no one ever “exceeds expectations.” Employees participate in quarterly meetings where the CFO talks about how well the company is doing and how FIS is #1 in the industry. Ironically, just before raises were given this year, the CEO gave a speech about how important the employees are, as if that was going to soften the blow. The company operates too many accounting systems, and very little has been done over the last three years since the merger with Metavante, to consolidate those systems and branding continues to be inconsistent. Legacy Metavante employees act and behave as though they are working for a smaller company and forget that we are all one company; the mentality of employees is very narrow and they forget we are a company with 30K employees. Business units operate as if they are separate from FIS and Sales runs the show; they are not required to adhere to company policies and procedures or very little is being done to address the inconsistencies.

1.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Salaries for new hires are competitive Lots of job openings in a tough economy

Cons

Salaries for long term employees will fall way behind market - they do not take care of their current employees -- get what you can coming in - you won't see much after that. Staff has been cut back way to far - lots of people in foul moods - way too much work to do, not enough people to do it - lots of people are just pissed and it is showing up in meetings, emails etc. Many people have had it (be prepared for lots of swearing). Senior Management is very much out of touch - their current initiative to deal with the problems is to require all managers to have more staff meetings. Senior management seems oblivious to how bad things have gotten and have no clue as to how to fix it.

1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

My supervisor, the 3 people left from my training class.

Cons

Mandatory overtime every single day because they cant keep enough people around to make the workload more reasonable. They will lie straight to your face about this in the interview. Don't believe the words "occasional overtime or overtime as needed". Its every single day. Also to give you an idea of what kind of company this is...my friend asked if they could switch departments and the next thing you know she is in a meeting with her supervisor AND HR telling her that she will have to stay in the department or resign right there. ARE YOU KIDDING ME!? Ive never heard of that happening anywhere EVER. A simple "No" would suffice. Don't work here.

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FIS Response
2y
We appreciate you reviewing us. Regarding the cons you mentioned we wanted to share with you that, FIS is committed to the philosophy that all our colleagues are entitled to equal employment opportunities, including promotions and career development, without regard to race, color, religion, age, gender, and/or any other characteristic protected by federal, state, or local laws. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the feedback through the internal channels available to all colleagues.
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