FIS reviews

3.5

59% would recommend to a friend

(13,289 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

In your interview ask "how many reps hit quota across the company?" It's not what you think and may be a sign that you need to ask more questions. Out of 50 people that I interacted with semi-regularly, there were 10 people that were standouts in different positions. All of them have left except for 1. I would bet he/she is out of there in 12 months if they still haven't promoted her/him. The pro is that I got to work with these people before they left the company for better opportunities and the other pro is that I'm working for a much better company now! When you are interviewing, reach out to a few reps on LinkedIn. Ask if they can share their perspective on the company and the role. It would be worth your while to ask them the questions that actually matter.

Cons

Cons Health Insurance - You are basically forced into the High Deductible Plan, which kept getting more expensive and covering less. Pay - Base is Average. You have to ask for raise every year. If they offer you a raise and you should negotiate. Windfall Clause: This gets enforced so there is a clear cap on how much you can make per deal. Hint - it's not great. The stock plan - If you're an employee. Why do you want the stock of a company riddled with debt going into an inflationary cycle, that underperforms the S&P? Do some basic financial analysis (i.e. how much debt is on their balance sheet? What happens is inflation goes up and the stock continues to underperform YOY?) 401k - company match percentage is weak and below industry average. Quotas: Management can adjust your quota if you find a big deal. They will do this to benefit their pay and pay you less, which is either great if you're the management team or unethical depending on which position you're in. "How many reps hit quota last year and the year prior on this team?" Quotas - You might want to ask if the Hiring Manager or their Leadership has ever adjusted a rep's quota to pay the rep less money on the deal when they had a large deal coming in. If this Manager has not, have other managers? Does that seem right to them? Why would they have done this? Coworkers: The best people leave for better opportunities. Happens every 2-3 years. Just ask about turnover on their team over the last 3 years, 2 years and 1 year. If you ever provide ideas for improvement they will "consider them" and then middle to upper managers will gossip that you are disloyal. I saw this happen first hand multiple times with people in various roles.

1.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

If you’re lucky, you’ll get to know some nice people.

Cons

Pay and benefits are pretty much as low as can be without being officially “below average”. The amount of time it takes to have a simple request fulfilled is atrocious. Even if it is for an important project that directly effects funding. Even if you are following written guidelines, they are 90% out of date. The automatic attitude is “no not my job” or “no that’s not allowed “ with no explanation as to why or what the appropriate process is. An INCREDIBLY reactive (vs proactive) environment. Levels and levels of managers can be aware of a major upcoming issue and everyone seems to just idly watch the collision. A ton of logical fallacies with policy. Makes for a super frustrating place to work. Little to no promotions. A quick web search will show they are moving 10k “fis family members’” jobs overseas.

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FIS Response
4y
Thank you for your candid feedback and for sharing that you enjoy working with friendly colleagues at FIS. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager or the FIS Ethics Hotline.
2.0
Oct 21, 2021

Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive vacation time Just added 8 weeks maternity leave and 4 week non-birth parent Opportunities for advancement Great response to covid

Cons

Insurance is not that great- expensive for single and low amount contributed to your HSA No student loan benefits- refinancing is not a benefit No bonuses No raises in 2021 - minimal raises normally (2-3%) Has little to no concern about the amount of attrition. The topic has come up in every town hall since August and the C suites response has been very negative. Basically blaming employees who want to leave and taking no steps to improve retention.

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FIS Response
4y
Thank you for sharing your review and sharing that you value the vacation policies at FIS and appreciate FIS’ response to COVID-19 with regards to our colleagues. Also, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we faced an unusual compensation year for 2021. You identified yourself as a current colleague, so we encourage you to discuss/report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.
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