FIS reviews

3.5

59% would recommend to a friend

(13,277 total reviews)
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Stephanie Ferris

52% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jun 4, 2017

FIS From an Acquired Company Perspective

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits (which apparently improved overall as a result of SunGard acquisition) and pay. Some continued flexibility in work schedules and ability to work remotely (also a leftover from SunGard that hopefully won't be lost).

Cons

I can't speak to FIS in general, but am part of the very large acquisition of SunGard, which I would have to say has not been handled well. Not that things were that great under SunGard, with cut-backs and reorganizations that were clearly all about positioning the company to go public or be bought out, and the never-ending initiative to do more with less. Things have not improved under FIS. People stretched to the limit for years, are still expected to cut back in areas that affect our ability to serve our clients and keep products up to date. We have good people in my division, many of whom have been with the company for years and so keep working at it for each other and our clients, but are discouraged and worn out. Seeing more people either "checked out" or just trying to ride it out until retirement. Some (like me) still hanging on in hopes that things will change, but not seeing signs that FIS knows what to do with much of the business they've acquired. Just don't know if senior management really doesn't care (as many around me believe) or really are that clueless as to what's happening on the "front lines". For all that FIS touts a focus on clients and valuing employees, just another big, bloated company, that comes across to employees as all talk, and the decisions made by management seem to be more about making the numbers (and their bonuses) than about supporting the business and enabling employees. New systems, policies and procedures are pushed through with no effort to understand the SunGard businesses and the impact on the business (we are not alike as senior management would like to think) and the staff. We're definitely at a breaking point right now, where we're going to lose specialized talent that cannot be replaced as easily as some would like to think, and woe to those left to keep it going (if it can keep going). Besides the resources of the business unit itself being stretched thin, the centralized FIS resources like IT, HR, accounting/billing are highly ineffective, further affecting the ability of the rest of us to get our jobs done (IT, in particular, has gotten really, really BAD, in what is supposed to be a high-tech company).

2.0
Dec 25, 2015
Recommend
CEO approval
Business Outlook

Pros

No much .... The bonus amount given is almost 100%

Cons

It's been 65 days I have quit FIS and still I have not received my final settlement amount. No one picks the toll free enquiry number. When I mail the concerned team they reply saying that it is being delayed by the chandigarh finance team. Also an amount of 20,000 INR has been deducted citing as joining bonus deduction. Good that I checked it and reported back to them. They are like it has been deducted by mistake and will be credited later. How can one make such mistakes? This is highly intolerable. I am not sure how many more days they would take to do the final settlement. Worst experience ever :(

2.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Worked with some very good people, had a very good vacation benefit equivalent to my time with FIS, hybrid work environment (which was changing at the time of my departure).

Cons

The pay was subpar to someone with my experience, promotions was a joke as my replacement was hired at the same level as I was after providing many years of service which was always rated above expectations under an extreme workload. Eventually this burned me out and I had to part ways. Not all positions are treated the same (middle management and above are treated so much better financially), so I would advise to proceed with caution. My mistake was providing too many years of service and loyalty to a company which, in my opinion, showed no loyalty back in the form of decent pay increases and meaningful promotions for the hard work I provided (but I did receive my fair share of ‘thank you’). My advice, if you choose to work with FIS, is to learn all you can within 2-3 years and then move on, whether it be internally or with a different company.

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FIS Response
1y
We appreciate you reviewing and sharing that FIS has a talented workforce, offers hybrid work opportunities, and great vacation benefits. Since you are no longer an active FIS colleague, we cannot get more details on your feedback, but you mentioned pay raise in your con, so we wanted to share with you that FIS’ compensation philosophy strives to provide competitive pay around the world in the regions we operate – with an emphasis on rewarding performance, to help us attract, engage, and retain the best talent. As part of our pay for performance philosophy, we have a formal pay review process each year and annual merit increases are based on company performance. The increase a colleague may receive through this process considers several things – including evaluation of the colleague’s performance, their existing pay compared to the range for their role and the company’s budget for increases.
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