FIS Client Relations Associate reviews

3.0

61% would recommend to a friend

(4 total reviews)
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Stephanie Ferris

Not enough data to show CEO approval

Reviews by job title

4 reviews
3.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Work is fully remote, pay is decent.

Cons

Understaffed, training is terrible, too focused on the future and not right now.

3.0
Dec 1, 2020
Recommend
CEO approval
Business Outlook

Pros

I have grown with the company from answering calls in the chargeback department to managing client relations team.

Cons

Multiple changes and upgrades with very little or no training.

1.0
Nov 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Be employed for 16 years and being terminated. Pro can't think of one.

Cons

Don't worry about not having to go through training classes, they don't have any. Each department makes their own rules. After 16 years of service management picked on me dismissing me from the company. Especially when I was hospitalized for the COVID Virus. Management says that they are not a customer contact service but they are for Client Relations. A hint take orders and do not question them, or they will find a way to terminate you. You can reach out to Executives in Jacksonville and it will not help you.

Viewing 1 - 3 of 4 Reviews

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