Experian reviews

4.1

80% would recommend to a friend

(5,683 total reviews)
avatar

Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Feb 23, 2017

Sinking ship that's already sunk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are up to normal standards. Once was a great place to work.

Cons

The platform is a disaster. Customers are fleeing. HR works for the company and not the employee.

5.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Experian is focused on changing/enhancing people's lives and making a difference in how businesses make decisions! Big emphasis on serving customers. Experian has a very inclusive culture and has meaningful goals and initiatives around diversity, particularly around achieving gender balance globally. Experian displays strong ethics and co-workers are collaborative and passionate about business success. High performing employees earn greater rewards and opportunities for development. High investment in training and development.

Cons

Experian can feel somewhat fragmented given the organization structure - regional/global vs. business lines. Employees experienced in matrix organizations will find it easy to navigate, but those with less or no similar experience will need help to develop ways to work across boundaries. Experian does offer training to employee on this.

1.0
Oct 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Experian is exactly like Blockbuster, before the fall--Arrogant, aloof, and underestimates the rate of technological change. There is no value for innovation. There is no respect for people. This was evident in my 2 week tenure. My first 3 days, I did not have a computer--and was expected to know what was being emailed to me by HR as if I did. Your employee orientation lasts long enough to take you to the security guard to get your badge, and then good luck...go got work. Nobody talks to you. Nothing like driving into work and sitting in traffic an hour to sit in a cube in a fairly trafficked area, and nobody even says hello. Ice cold, if you are a people person, this place will make you angry. I don't think anyone knew I had kids, taught at the University, and did not care to ask. Never seen a place like this. Don't waste your time on the interview process, this is not a good place to work, no matter how many awards they buy.

Cons

This is not a technology company, so if you are a geek. Go somewhere else--they dont like geeks! The PC I finally got, could barely run the security compliance software. I did not even have Visio for diagrams. There is no trust at all, and no assumption of professional competency. Pretty much all web sites are blocked. Try writing code with Notepad, I swear they just wanted to frustrate me. Forget about Eclipse, Atom, Cloud9 -- you are screwed! Lets say you install a Linux Shell and wget an editor...busted. You cant even install personal productivity software on your work computer. Think for second, why does a place so anal about security run windows? Makes no sense at all...how much malware/rats/viruses have been dropped on Ubuntu or Open Office? Don't walk away from your desk to go workout--forget about work life balance--that is corporate BS too. When I came back, I had a Kensington Lock on my computer and chair--how humiliating. Here is the rub, I was not given a Kensington Lock, and when this incident occurred, short of it being a good laugh on me. I never got one for my computer, so what was the point, short of humiliation.

Viewing 145 - 147 of 5,683 Reviews

Glassdoor has 8,086 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.