Experian reviews

4.1

81% would recommend to a friend

(5,677 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Dec 7, 2011

Great Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great sense of family here in Lincoln, my team is fantastic to work with and it shows based on the tenure of our group. We tend to hire only the best and brightest folks to work here and it makes getting things done much easier. Local management is great here and do the best job I think they can at getting the point across with respect to communications about the company at large.

Cons

not much here in Lincoln...perhaps better coffee :) At times it would be nice to have more contact with other leaders in other locations.

2.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

- Great people (everyone is young, looking to have a good time) - Investment in sales training

Cons

You will get fired if you do not meet your monthly quotas, regardless of tenure. Church and burn sales. Highly mircomanaged with managers breathing down your back all the time. Everything down to the number of dials you make is tracked.

1.0
Nov 11, 2011

Like working in a sweat shop.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technical people to work with mostly on the same tier. Casual dress code.

Cons

Sweat shop, unappreciated and between senior management and very upper management, they will attempt to squeeze every drop of blood they can from their regular employees and are definitely taking advantage of their employees in the poor economy. They used to allow employees to work from home, now they are no longer allowed to do so. However after putting in a full day’s work at the office, they put pressure on the poor employees to continue working from home to complete what they couldn’t at the office. This is as a result of a reduced work force. They have no regard for anyone's personal and family life. The company constantly lies to their employees - a few months ago it was stated there will be no more layoffs as there's lots of work and not many left to get the job done. On 11/10/11, they laid off 10 (+5 from other locations) employees and the remaining "fortunate" are now left to do even more work. They are so afraid of compromising their jobs, they wouldn't even consider calling the whistle blower hotline about being treated unfairly. In the company's eyes, they are lucky to have a job. An employee recently gave their 2 weeks notice w/o having another job lined up, they had enough of the unfair treatment. The company even said they would give that employee more time off and the response was it didn't matter how much time off they received, it was a moot issue as they wouldn't get to use the time off anyways as the company still expected them to work on their days' off. Another example, Iron Mountain in Addison was too close to do business with but they have 2 major data centers in TX, one in Allen and the other in McKinney. Schaumburg used to be a data center until upper management's "smart decisions" deemed it better to have 2 centers in TX. Not sure how this works but they have sensitive data of US citizens but they have off shored work to their "Experian" locations outside the US. I don't know if this data is stored there and/or worked on there but that might be a possibility. Technical people are now expected to work in the office, at home and on holidays and do what it takes to get the job done and the deadlines completed. The good news is, congrats - you get to keep your job. There is a lot of favoritism there too promotions aren’t mostly given based on merit but on who knows who. They react to security issues instead of being proactive and they use the excuse there's not enough money in the budget to implement the necessary security measures, of course they have to pay off their CEO's VP's and share holders; that's of ultimate importance. It was a great company to work for when the previous president owned and ran the company. Under his command, everyone got the feeling the company cared about its employees. Now that corporate has come in, it feels like a sweat shop and you get the feeling they are trying to squeeze every last drop of blood they can get out of you and absolutely no loyalty to their regular work force.

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