Experian reviews

4.1

81% would recommend to a friend

(5,674 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Nov 14, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

- Good company, good mission, great people - Fantastic sustainability and DEI initiatives imbedded into culture

Cons

- Internal competition across sr management viewed as good from the top but creates unnecessary competition and resource mismanagement for everyone else. - Business Unit Management is always distracted by new and shiny "innovation" rather than delivering on customer expectations for current agreements.

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Experian Response
3y
Thank you so much for leaving a review, and for being part of our Experian fam for more than 2 decades! Really pleased to read you feel Experian is a 'Good Company' and 5 stars. I'll pass your comments on to relevant internal teams re: your feedback about competitive dynamics and distractions
1.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

strong global practices that can be useful to learn in some scenarios

Cons

I think Experian india HR is the most lame department hands down.have a glimpse at the glassdoor reviews and you can see just how much they care for employee feedback.some of the comments are hilarious and lack any empathy whatsoever.a true reflection of the leadership there.most 4 and 5 star reviews are internally orchestrated with one word adjectives glorifying how 'great' 'good' 'global' 'great place to work' to keep the glassdoor rankings high.again a true reflection of what the culture here.there is a review there which asks all the tough questions around attrition and feedback.they are completely silent on that.just the way they are at work everyday. HR is the backbone of any organisation and the gatekeeper of employee wellbeing.Its not HRs job to wrap fish in paper and try and keep it from smelling.in fact HR should be the flagbearer of driving reform and culture in any organisation.there have been so so many resignations in the company in the last few months from the senior most to the junior most employees.almost all of them have left in frustration or disgruntlement with this place.thats one reason why HR dont take honest feedback or exit interviews from these employees.because it gets very difficult for them to propagate their own cooked up narrative. They seem oblivious to the fact that these are the employees that are going to other bueaus and banks carrying such terrible feedback for the culture here that no good talent wants to touch us with a 10 foot pole.there is so much negative sentiment for us amongst competition that its embarassing to be sit with ex colleagues and friends from same industry circle.

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Experian Response
4y
Thank you for your review. In my first few months here, I have closely seen the HR team’s involvement in putting our “People first” approach into the heart of everything we do. We pride ourselves on not just listening to our employees through pulse and annual surveys and exit interviews, but we also take note of all other forms of feedback to ensure that Experian is equitable, engaging and rewarding for all. My leadership team and I are personally involved in several such conversations and initiatives, and we work collaboratively with the HR team on these aspects. I recently launched “The Listening Post”, an inbox which is accessed directly by me. I welcome you to share your feedback via that medium or reach out to me directly in confidence in order to address any specific concerns that you may have. MD, Experian India.
1.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent product teams globally but the regional spinoffs are mostly an embarassment

Cons

Another award for XCore !! a product that hardly exists or has brought a dollar to the bag. Just goes to show the kind of ghost marketing APAC does to keep keep selling air. Its a massive pilferning operation being run by the Xlabs to pick up other products or ideas and keep repackging them.Its a very SEA trait.Shows how shallow the entire innovation initiative is. NA has way more products and initiatives going for them. This enire awards management is a hogwash to keep a few leaders happy.sad.

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Experian Response
5y
Thanks for sharing your feedback. We take pride in the innovation across Experian, and how we continue to develop products that are helping to create a better tomorrow for hundreds of millions of consumers around the world. The CABT awards are a great way of celebrating social innovation. Our employees get to vote on the awards themselves, and we look at the social impact as well as the commercial performance to determine the winners. This year’s winner, X score, was a great example of positive social impact as well as commercial application, which has already been sold in to multiple clients in the Asia Pacific. It’s a great example of collaborating across Experian to bring our brand promise to life. Please reach out to us through HR directly if you'd like to discuss this matter further at HR@experian.com. -Senior HR Representative
Viewing 52 - 54 of 5,674 Reviews

Glassdoor has 8,072 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.