Experian reviews

4.1

79% would recommend to a friend

(5,687 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Mar 29, 2014

Everybody's getting outsourced to Costa Rica

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bagels are provided on Wednesday. The new vending machine on the first floor has great hummus & microwavable white castle cheeseburgers. Coffee is free.

Cons

All of the client services jobs were outsourced to Costa Rica. Dozens (or maybe even hundreds) of people were laid off. The company has a lot of top clients because it's been around for so long that it's well known and well respected, but the reputation is no longer deserved, and is just a holdover from the early years. The quality developers have been recruited away by Google and the like, which has left them with a lack of historical knowledge of the app. The jury is still out on the new CCMP platform, but it's been rumored to not yet be functional as anything other than an ESP. With everyone getting laid off, there will be a massive gap in account knowledge. The clients are in for a nasty surprise in the next few months.

2.0
Mar 29, 2014
Recommend
CEO approval
Business Outlook

Pros

flexible about PTO / WFH lots of training opportunities lots of office perks like free fruit, snacks, monthly happy hours and team outings

Cons

The customer is always right Behind the technology curve embarrassing tech failures - no attempt at internal vigilancy / future resolution no career opportunities

3.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great office culture and great hardworking people to work with.

Cons

No personal growth, no perks, compensation is on the low end. Company is moving all development offshore and has no plan in place to do this. Product management in the UK is so disconnected with the development in the US. There is no accountability in any of the teams. Too many contractors and not many employees, huge risk.

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