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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,688 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Apr 9, 2014

      Great people, business is successfully transforming to digital media

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Targeting group has the most talented individuals, generally, of any in EMS. Very high employee engagement scores, best in class client satisfaction results. Team culture of hard work and fun.

      Cons

      Broad, complex product portfolio; sometimes hard to stay focused given multiple priorities. Intense drive for results in recent years means that you have to perform at a very high level in sales roles, and there has therefore been higher turnover in sales.

      2.0
      Apr 3, 2014

      Years ahead of digging themselves out of a mess

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, Experian treats management well with perks like stock awards, management training

      Cons

      Technology is one of the biggest issues to date. Legacy system is a mess and new CCM platform was not ready for prime time at launch. Clients are miserable on it and I fear new clients will feel unbelievably duped. Clients are leaving in droves as is staff. In addition, staffing changes are going to make the servicing aspect very difficult, which is what CCM hung their hat on. The new GM needs to go. Never around and would prefer to manage up than understand what's really happening within the company. Middle management is overwhelmed and the perks and salaries can no longer justify staying. It could be great with a great "story" but I don't feel hopeful that it will turn around anytime soon. I would not recommend CCM to a client looking to move to a new ESP or a friend looking for a job.

      2.0
      Apr 3, 2014

      Poor training and even poorer management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, casual dress, decent pay

      Cons

      No training, no ongoing training, no clear communication from upper management about whats really going on. Making cuts and moving jobs out of the country told in morning and laid off by afternoon. Horrible way to run a business!

      Viewing 5272 - 5274 of 5,688 Reviews
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      Glassdoor has 8,091 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.