Experian reviews

4.1

81% would recommend to a friend

(5,672 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,672 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Competitive benefits package for many roles, including decent PTO, health coverage, and remote/hybrid flexibility.

Cons

• US employees, who drive the majority of global revenue (around two-thirds to three-quarters in recent reports), feel increasingly undervalued. Leadership has responded to recent stock pressure with layoffs and accelerating offshoring of roles to lower-cost locations. This creates a climate of fear and instability rather than growth. • Career progression for US-based staff feels nonexistent. Many employees adopt a “stay under the radar” mindset because positions can shift overseas quickly, eroding loyalty and motivation. • Global leadership (particularly from the UK side) appears disconnected from US market realities. While competitors have navigated similar industry challenges more effectively, Experian’s stock has suffered significantly, leading to reactive cost-cutting that hits the US hardest instead of strategic investment in the talent that fueled past success. • External awards for being a top employer feel increasingly out of touch with the day-to-day reality for many US teams, where morale has noticeably declined.

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Experian Response
4w
Thank you for taking the time to share your perspective and for your many years of service at Experian. We appreciate you acknowledging the benefits and flexibility offered, and we’re sorry to hear that recent experiences led to frustration and declining morale. We recognize how important transparency, trust, and clear communication are, especially during periods of change, and feedback like yours is an important part of ongoing reflection on how we support our people and strengthen engagement across teams. Thank you for sharing your experience.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company. Decent benefits, good management support

Cons

Layoffs. The leaderships loves to do layoffs. They layoff as many people as possible as often as possible. If you work for Experian, understand that it is a short term gig and you will be laid off. If you last five years, it is longer than expected.

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Experian Response
4w
Thank you for sharing your feedback and for the many years you’ve spent at Experian. We appreciate you recognizing the benefits and support you’ve experienced. We also value your perspective, as feedback like this helps inform ongoing conversations about how we support and retain our people over time.
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are very friendly and have genuine interest in lifting each other up. A true people first company.

Cons

None for the time being

Viewing 40 - 42 of 5,672 Reviews

Glassdoor has 8,070 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.