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      Experian

      Engaged Employer

      Experian reviews

      4.1

      80% would recommend to a friend

      (5,688 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Jan 10, 2024

      Amazing culture, excellence encouraged, great support and colleagues

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Experian, have been here for 2 years in the Consumer Services side. Excellent colleagues to work beside every day. Ideas can come from anywhere and are encouraged. There is a "work hard, play hard," vibe, and with our bonus structure everyone is on the same page, trying to achieve targets. Culture is outstanding. My work life balance has never been better. There are opportunities to grow your career in the direction you want. There is a very deep commitment to diversity, with numerous resource groups including Women in Experian, Pride, Black Professionals, Asian American, and ASPIRE (mental health) to name some.

      Cons

      Not many downsides, but we do need more clarity on how we get to the next level/promotions etc. Though it's rare in my opinion, some managers spend more time "managing up" than taking care of their reports.

      avatar
      Experian Response
      2y
      Thanks for writing about your experiences. Really pleased you feel our 'people first' culture is genuine and you have "...excelllent colleagues to work beside..."
      5.0
      Jan 8, 2024

      A Pleasant Corporate Surprise

      Implementation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Genuine people who care about contributing to a positive, healthy culture (even in a remote environment). - Low drama, supportive management, no micromanagement - Managers who create opportunity for upward motion, which has been a game changer for my career. - Fair compensation and great benefits (especially PTO)

      Cons

      I've heard that the culture at Experian can vary depending on which business unit you end up in - I work in Experian Health, which has an excellent reputation culturally... may not be true everywhere however.

      avatar
      Experian Response
      2y
      Thanks for sharing your experiences here on Glassdoor, and the positive 5 star rating. Amazing to read your comments about Experian being a 'pleasant surprise', that reflects our strapline Discover the Unexpected!
      2.0
      Nov 28, 2023

      Over-working people and micromanaging them into the ground

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits are decent and they allow flexible working

      Cons

      Managers are happy to work people to the bone blame everyone else but themselves and then talk about care and inclusivity. Absolute joke. They are trying to change the culture but that starts at the top. People are leaving to avoid going off sick for stress or ill health because of the stress all the time.

      avatar
      Experian Response
      2y
      We are sorry to hear you have not had a positive experience. Our recent internal survey results tells us that a really high percentage of employees think Experian is a truly great place to work and we want everyone to share that same positive experience. We take feedback seriously so we would like to encourage you to speak with your HR Business Partner so we can review any advice to take onboard. Many thanks
      Viewing 412 - 414 of 5,688 Reviews
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      ReviewsExperian reviews

      Glassdoor has 8,092 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.