Experian reviews

4.1

80% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Truly inclusive workspace. ERGs do events with purpose and intention to foster understanding and collaboration, Health ambassadors prog, self care days, no meeting Fridays, tons of development opportunities to volunteer, learn and grow. The first place where you're surrounded by smart people, inspiring leaders and no shortage of resources to help you on your personal growth journey. Upward mobility, access to resources and network. Great work is recognized, rewarded and fairly compensated. with flexibility in your schedule

Cons

none I can think of.

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Experian Response
1y
What an amazing review! Thanks for sharing your honest impressions after more than 20 years of working our side.
2.0
Jun 14, 2024

People DO NOT Matter!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team I worked in. Decent benefits. Flexible hours of work.

Cons

Despite their best efforts to portray a business that cares about its employees, do not be fooled; they do not. They remove people at the drop of a hat with zero empathy. Their HR processes are questionable at best which is shocking considering the size of the business. Everyone appears to work in silos - there is no cohesion across different departments, and sales teams are under so much pressure to hit a number that looking after the customer, becomes a secondary priority.

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Experian Response
2y
Thank you for sharing your thoughts with us, all feedback is important to us as a business. While we understand that every employee's experience is unique, we believe that our commitment to employee wellbeing and satisfaction is a key pillar of our business. Our HR processes and organisational structure are designed to support our team members effectively, and we continually review and refine them to meet the highest standards. You only need to read the 700+ UK reviews on Glassdoor to hear this firsthand, the culture rating for the UK is 4.2 stars out of 5. So disheartening to read you're experiencing something different. I'll pass your feedback on internally to leadership and HR for awareness. Thank you again for your feedback and contributions to our company. We wish you all the best in your future endeavours.
2.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

salary, and fully remote position

Cons

corporate structure was too depersonalizing, and layoffs

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Experian Response
1y
Thanks for sharing a review.
Viewing 406 - 408 of 5,688 Reviews

Glassdoor has 8,092 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.