Experian reviews

4.1

79% would recommend to a friend

(5,689 total reviews)
avatar

Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, sales, IT team is good but Management is worst mentioned below

Cons

The management of experian is very bad. All folks coming from Transunion and making this a worst place is compelling many teams to put down papers. New leads of products and dispute is given recognition. There's Infosec , sales and IT who are okay

avatar
Experian Response
4mo
Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that your time at Experian hasn’t matched the positive culture and collaborative environment we work hard to create. We’re incredibly proud to be recognised as a World’s Best Workplaces™ and of our strong Glassdoor ratings across our locations, including Mumbai. That said, what matters most is each colleague’s lived experience, and I’m concerned to hear that yours fell short. You didn’t mention whether you had the opportunity to raise these concerns with your manager or HR while you were with us. We always welcome open conversations and feedback of any kind, as it helps us understand where we can improve and ensure that every colleague feels supported. If you’re open to it, please do reach out to me directly so we can discuss your experience in more detail - Gunjan, HR Director
2.0
Apr 30, 2025

Worst management

Recommend
CEO approval
Business Outlook

Pros

Work from home option is good

Cons

Incapable in managing the team and worst in decision making

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid working and flexible hours.

Cons

Continual redundancies, so absolutely no job security. Older long standing employees made redundant whilst younger post graduate employees are kept safe. Moving staff from Eastern Europe and India into UK jobs. Obviously its the cheaper option for them salary wise. It's all about the profit and the bottom line.

avatar
Experian Response
1y
Thank you for sharing your experiences. We value all feedback and are committed to making Experian an exceptional place to work, incl. an environment of trust and respect. Pleased to read you valued our flexible working. In Nov we were delighted to be acknowledged as a top 25 World’s Best Workplaces, recognition of our ‘people first’ and purpose driven culture. It is disheartening to read you feel your Experian journey overall was 1 stars given your substantial time with us. The UK is and will always be a key strategic hub for Experian, at the same time as growing our footprint into other geographies around the world complementing our UK capabilities and expertise. I’d love to understand your points of view in more detail and would therefore warmly encourage you to connect with me directly - Rachel Duncan, Chief People Officer UK&I
Viewing 400 - 402 of 5,689 Reviews

Glassdoor has 8,093 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.