Experian reviews

4.1

79% would recommend to a friend

(5,689 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

QAS makes a point to hire hard-working, hard-playing people, so you will inevitably work with a driven group of people. Most employees are interesting and knowledgeable people. You will always have a sense of the direction the company is headed (according to management). Annual meetings and company parties are often lively, and middle/upper management makes a concentrated effort to meet you when you first sign on.

Cons

Outside of the sales force, advancement is really limited. Certain individuals are clearly marked out for advancement, though not necessarily because they are the highest performers. Everyone else is encouraged to work hard for no raises or bonuses, or pushed into obviously dead-end projects with little-to-no fiscal benefit to the company (therefore no recognition from higher up). You receive regular performance reviews but it seemed clear (in the Tech department) that these had little to no bearing on the decisions that were made for advancement/project assignment. . Sales team is treated like the star football player at a high school, and often get away with treating everyone else poorly. Additionally, you would expect more flexibility from a tech company (like the ability to work from home if sick, or dress more casually for those not in sales). Work/life balance is awful, and the turn-over rate is ridiculously high.

2.0
Jan 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Smart people

Cons

Very political Senior Leadership promotes their friends who often fail in previous positions Poor track record of promoting from within Very little inovation Poor track record of execution

2.0
May 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Name recognition. Good people working in the trenches. Very dedicated.

Cons

Experian lost the concept of it's people being it's greatest asset. Layoffs occur yearly if not more and many of the people that survive the cut are senior management 'pets'. Many have had poor or adequate performance for years but are kept on the payroll because they either have relatives working at Experian or are pals with the VP's. They sold some of theie long term employees short and outsourced many IT job is the last year just to save a buck. Thats a kick in the pants to people who endured 15+ years of changes and operating decisions that were made by people who only stayed a year ot two before being laid off, fired, or moved on to other jobs. Don't work at Experian if you want to make plans for a long future.

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