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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,688 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Aug 21, 2019

      Great company if you can get the basics right

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, people are generally really helpful. Usual corporate benefits.

      Cons

      Products are awful and unreliable. Management don't have experience in people management or HR policies. General management support isn't available Too many unnecessary processes. For a Project Manager, it's a tough place to work, you have constant internal battles. Whether its fighting for resources, a proper structure or even just support.

      avatar
      Experian Response
      6y
      We are glad to hear that you enjoy our work flexibility and comprehensive benefits. We believe in our core values and that they are industry leading. Our management philosophy is to give all team members the support they need to develop and succeed. We are sorry to hear that your experience hasn%E2%80%99t reflected this. We encourage you to speak with your manager about these concerns as we want you to be fulfilled in your role! -Employee Engagement Director
      3.0
      Jul 17, 2019

      No career growth as well nothing to learn

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good perks & Salary. Nice ambiances

      Cons

      Dirty politics and no investment on product

      avatar
      Experian Response
      6y
      Thank you for taking the time to leave a review! We are happy to hear that you're pleased with our benefits and compensation! We strive to ensure all employees are given equal opportunity and assure you politics does not play any role in decision making. We encourage you to speak to your manager about these concerns because we know there is always room for innovation and improvement, and we want you to be fulfilled in your current role! Thank you again for giving feedback. -Employee Engagement Director
      1.0
      Jun 5, 2019

      Worst experience of my entire life

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an FCA accredited business and many clients using existing bureau based services financial services and consumer business clients will nearly always take a meeting.

      Cons

      Where do I start. Lots of inexperienced younger people in the division I joined who seem to be in “management” positions but really don’t have a clue. The team I joined we decimated by redundancies in 9 months. Think they know all about “sales” but actually many are renewing stuff not actually selling new value. Senior management toxic, abusive and threatening. Customer NPS scores are very low. You can be in account management but not have any accounts! Products that are “new” and exciting are really just a rehash of the old stuff with a new marketing spin. Often these are half built. Team members can be hear today / gone tomorrow. Targets are set by accountants and are massively disproportionate to reality creating huge stress in the workplace. People are generally used and abused it seems in a place that is supposed to represent a brand of integrity.

      avatar
      Experian Response
      6y
      Thank you for leaving feedback. Creative a positive and supportive work atmosphere are of high importance for us as we think it enables our employees to innovate and succeed. We are sorry to hear that your experience did not align with our philosophy and standards. We take this feedback seriously, thank you again for leaving a review.
      Viewing 346 - 348 of 5,688 Reviews
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