Experian reviews

4.1

79% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 4, 2020

Future is Not Good

Recommend
CEO approval
Business Outlook

Pros

Made good friends here in Technology team and Dines was very good and missed Office trips and get-together of technology team kept everyone bonded well

Cons

Salary Issue with respect to other teams but HR is not concerned Big Data team is worst place to be, system has issues but management is not interested and operation team raise so many defects that at end of day makes Big Data team members life difficult No knowledge sharing and all is limited and controlled by one person only

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Experian Response
5y
Thank you for providing a review and feedback. I’m pleased to hear you have made some great friends at Experian but also concerned about your other feedback. We want all our people to finish each workday feeling fulfilled and valued. Please reach out to me or our MD, in confidence, as we're keen to understand more about your feedback and improve your experience with us – Human Resources Director India
1.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Exciting products and technologies with excellent potential Casual dress

Cons

I felt I was bullied by two of my line managers. Most of it was behind closed doors in one to one meetings. I felt controlled, belittled, singled out and constantly criticised at work. The managers had failed me, yet I was given the poor performance grade. I did not raise a complaint either time, as HR advised against it and being a subordinate and weakened by the ordeal I didn’t have the strength. Applying for jobs internally or externally when you are anxious and feel inadequate is a non-starter. I experienced depression for the first time and felt forced to leave. The day I left was the day I got my life back. Previous to Experian, I have always worked in environments where I have been treated like a professional, supported and trusted, enabling me to achieve the potential I am capable of. I hope I will never experience anything like this again.

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Experian Response
6y
Firstly, thank you for leaving a review. We are happy that you enjoyed the workplace dress code flexibility as well as our culture to grow and launch exciting products and technologies for our consumers. We are sad to hear about your experience as this does not reflect our values and standards. We appreciate your feedback and advice. Experian has a zero-tolerance when it comes to harassment or assault of any kind. We also have an open-door policy and an anonymous hotline to report any type of inappropriate behavior. Providing a safe environment for our employees is our priority. Please contacts us at 877-533-5310 or HR@experian.com to discuss this matter further. -Senior HR Representative
2.0
Dec 20, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Good employee engagement activities. 2. Compensation at par or above industry. 3. If you are good according to them and if you resign, more often than not, they will pay you whatever you demand. Try your luck.

Cons

1 . Some of the reviews on Glassdoor belong to the company Experian Health. Note that Experian Health has no relation with Experian India ( Experian Credit Information Company of India and Experian Services India) . They might fall under the same Parent company, but the management is completely different. Infact in my time at Experian India, I never heard of any entity called Experian Health or an office in Hyderabad for that matter. Please ensure that you know which division of Experian you are joining , as the 2 entities of Experian India ( ECICI & ESIPL) are organisations with a lot of internal politics and attrition. 2. To top with that, there is no proper mechanism of exits. Exit interviews are not properly conducted, infact for some people who left the organization did not even get an exit interview done. Due to this it becomes very easy for the people doing politics to keep doing it without any formal reporting of the same. This tend to demotivate some employees and make the entire work enviornment difficult. 3. Definition of targets achievement is different for different individuals even in the same team due to the favouritism prospering here. 4. Too many changes at the India head level due to very politically strong power centers under the Head. This seems to be changing now, but I hope that this does not destabilize the entity here .

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