Experian reviews

4.1

81% would recommend to a friend

(5,672 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,672 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

I can say that I worked with a lot of smart people who took their jobs and their duty seriously. There's no lack of passion for the customer and balancing "do the right thing for the customer" with operating safely within the regulatory requirements. As consumer I feel very confident that Experian is safeguarding my personal information and they have good procedures in place to run a stable data warehousing operation.

Cons

Experian can't get anything done, I still scratch my head wondering how they consider themselves "innovative" - completely ineffective at executing with any sense of urgency. Lots of issues with architecture - something breaks on one product that takes down four other seemingly unrelated products with it. There's a constant sense of frenetic chaos - methodical, thoughtful planning & execution is completely lacking at execution (part of the reason why nothing ever gets done). Above all that, my lasting impression is that Experian does a really good job at hiring the wrong people for the role, keeping around bad apples FAR too long and promoting people who are clearly unfit for their current (let alone new) role. It's completely demoralizing and demotivating.

5.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Company culture is extremely inclusive Interpersonal communications are always respectful, collaborative, supportive Positive working environment (including remote indefinitely) A genuine concern for our well-being Excellent, affordable benefits Annual bonuses and merit raises Leadership is smart, knowledgeable, communicative, positive More than 10 very active ERGs and everyone is encouraged to participate Serious commitment to DEI Fun events throughout year, even when remote Volunteerism is highly encouraged Great mentorship opportunity

Cons

Because people stay so long, advancement in creative areas can be difficult Synching times zones internationally can be tricky but it's usually quite seamless

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Experian Response
2y
Thank you for sharing your remarkable experience at Experian. We're thrilled to hear that you find our company culture inclusive and that you appreciate the positive working environment, even in a remote setting. It's wonderful to know that our commitment to employee well-being and diversity, equity, and inclusion (DEI) is making a meaningful impact. Your insights about creative advancement and international time zone challenges are noted, and we appreciate your constructive feedback. We're committed to fostering an environment where every team member feels valued and respected.
5.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent work/life balance across all Business Units. Open to be full time on-site, hybrid, or fully remote.

Cons

Can be level-conscious and not listen to lower employees.

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Experian Response
3y
Thanks for the 5 star rating and for being part of our Experian community for more than 6 years now, yay. Great to read that you value the work/life balance and flexible working offered... I agree, it certainly makes a positive difference
Viewing 31 - 33 of 5,672 Reviews

Glassdoor has 8,070 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.