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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,687 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Oct 1, 2021

      Experian Checks All the Boxes for A Great Career Opportunity

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experian provides that great small company culture feel despite it's size. When I joined Experian, I did my homework. Growth trajectory, leadership, benefits and an ability to nurture my personal growth. All of this and more were available and honestly, every year just keeps getting better! My colleagues are great, the work environment is fantastic and I'm provided all the tools I need to be successful.

      Cons

      Experian is a very large dynamic company. Any company that size has the infrastructure to match and there's a learner curve. Regardless of that, all of the necessary training is made available to assist employees in making that jump.

      1.0
      Sep 20, 2021

      Worst company ever I worked in my career.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Attractive Salary, Benefits, Free tea, coffee, and cookies.

      Cons

      Micromanagement, everything is urgent even for dev and uat environment. No processes are followed. There is no professionalism and the way of treating employees by the boss is aggressive. No respect. The team always spool the knowledge and hide if they do any important things... No one speaks, Even boss too. No friendly culture here. You will feel alone always... Sick team. Attrition rates here are more than 8.9%. That's why people say that Hire and Fire, Hire and Ran away is famous here. I won't recommend anyone to join here. avoid this company

      5.0
      Sep 15, 2021

      Experian - we are family here

      Customer care supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experian has helped me grow professionally. They encourage finding a mentor and being a mentor. I have earned many certifications while working for Experian and paid for by Experian. They have invested in my professional growth. We have great insurance and benefits and my favorite is the amount of vacation/sick time given to us. They give us a lot of paid days off to balance work and home life. I have learned a lot about credit and now sit in the 10% of the top of the nation with my credit score. All from education while working here and doing the right thing. Management is very supportive and most are hired from within the company.

      Cons

      Consumers can feel very passionate and confused about credit. Maybe they are trying to buy a house or help their kids go to college but have run into a roadblock. They call us when emotions are high. It is our job to listen to the customer and find ways to help them. You must be able to listen to an upset customer without being upset yourself. This is easy if you just focus on how the customer must be feeling and finding solutions for them.

      Viewing 313 - 315 of 5,687 Reviews
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      Glassdoor has 8,090 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.