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      Equifax

      Engaged Employer

      Equifax reviews

      3.9

      76% would recommend to a friend

      (3,417 total reviews)
      avatar

      Mark Begor

      86% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Equifax has an employee rating of 3.9 out of 5 stars, based on 3,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      May 9, 2018

      Great company, Workforce solutions in turmoil

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunities for advancement. Reward hard workers. It is true there is an incredible amount of change - and that can be painful - but the real issue is at the top with really good layer 3 leaders and teams.

      Cons

      The president of the division has gone a bit off tilt. Employees are regularly yelled at and belittled at meetings. He even suggested one group of employees hang his picture in the office because he was delivering their revenue. The worse part is the HR leader enables it. Everyone knows it, no one addresses it.

      2.0
      May 4, 2018

      Customer Service Representative (Dispute Resolution) - Junior

      Customer service representative (dispute resolution) - junior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly partner, great leads, the only thing you earn is very much experience

      Cons

      Considered the lowest in the food chain, they do not care more than their "North American" agents pay attention to the agents behind the phone, they do not care if you are insulted by a Xenophobic client, low income for too much work, when an American with a account earns more than triple that of a Costa Rican with 3 or even 4, a ridiculous quality control evaluation, based on "personal opinions", a boastful CEO of customer service quality, when an American agent does not know how to handle a call without disconnecting it or transferring it to another country without warning, just something awful, counting that only Brownnosers have better opportunities outside the phone

      5.0
      May 3, 2018

      Good

      Associate consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incentives,Reputation,Employee Friendly,Good Atmosphere And Good Culture

      Cons

      Work Life Balance ,Pressure,Social Life

      Viewing 2710 - 2712 of 3,417 Reviews
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      Glassdoor has 4,383 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.