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      Equifax

      Engaged Employer

      Equifax reviews

      3.9

      76% would recommend to a friend

      (3,417 total reviews)
      avatar

      Mark Begor

      86% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Equifax has an employee rating of 3.9 out of 5 stars, based on 3,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jul 10, 2018

      Transformation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a transformation underway at Equifax with our new CEO and a few senior leaders. It has been a tough go but signs are that we will emerge a stronger organization more focused on consumers and customers.

      Cons

      There is a culture change underway which creates a bit of unease.

      avatar
      Equifax Response
      7y
      The company has indeed been going through some transformation as we work hard to evolve into a stronger company and industry leader. Our new leadership is prioritizing constant communications around these efforts to help ensure that all of our employees understand the company strategy and the role they play. Thanks again, and if you have further concerns or questions please reach out to feedbackefx@equifax.com.
      3.0
      Jul 8, 2018

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work, nice working environment.

      Cons

      Benefits could be better considering the size of the company.

      3.0
      Jun 29, 2018

      Verification of Employment Specialist

      Verification of employment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the actual job duties but for some people they may seem monotonous. They start you off as an outbound agent to verify we have the right email or fax number to fax them forms HR/Payroll/Management need to fill out. If you do get all that information, managements starts giving you different queues to work on: usually they suck because for some reason they're not getting the information or Equifax fax system misses the faxes. If you do well on that, you'll become an auditor: you review the forms. If anything is missing or wrong, you call the employer to let them to fix their mistake. If you meet your quota, you'll become an inbound agent and you definitely have to meet your quota to get promoted to Help Desk. That's the department where you troubleshoot what other agents can't. However you may get moved to Transcribed instead... if management thinks you don't cut it as an inbound agent.

      Cons

      LOW pay. It was $10 when i worked there and you had to wait 18 months before they hired you. Now it's $12 and 90 days. I know their supervisors got paid $14 and they did a ton. I honestly think they should pay supervisors at least $18 and the Verification of employment specialist $13.50 to start at least for all call volume they want them to meet. Another con: management doesn't care. They don't really try to get to know you or if you bring a complaint or idea on how to ease workflow they'll just say "uh huh uh huh. Ok thank you" and never address it.

      Viewing 2689 - 2691 of 3,417 Reviews
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      Glassdoor has 4,383 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.