Equifax reviews

3.9

76% would recommend to a friend

(3,418 total reviews)
avatar

Mark Begor

86% approve of CEO

65% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Free parking, modern break room

Cons

Too many to list. Minimal healthcare and benefits, mandatory overtime, indifferent and incompetent management, lack of care infrastructure for employee needs. This place will only drain you dry. There is black mold in the ceilings that was being covered up by a panel "remodeling". Thousands of dollars are spent on food for president visits and break room refrigerators but not on employee benefits or wages. Management would interfere with call queue functions for hare-brained attempts at increasing production line output when in reality, only served to diminish productivity further due to a lack of understanding how the call agents' responsibilities are organized. This employer will only ever attempt to offset the negativity and suffering inflicted on the agents daily by hosting potlucks or free lunches every 4-6 months or so. Mandatory overtime dominated over half a year for this former employee. Pay grade is not increased by becoming trained in multiple responsibilities, even if responsibilities increase to significant workplace-affecting levels.

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Equifax Response
7y
Thank you for your feedback. We just completed our engagement survey, we are currently reviewing the results and will be working with the SLT on an action plan for the enterprise. Investing in our employees' experience and development will remain a top priority. An example of this would be the recent improvements to the facility in Des Moines which has enhanced the experience for all employees. If you have additional questions or comments, please feel free to reach out to feedbackefx@equifax.com
1.0
Oct 10, 2018

Shame on EWS “leadership”

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good products/services. Great people. I suppose you can still make decent money.

Cons

Since the current EWS President has been in place, this BU has lost almost all of their top performers and executives who made the company great to begin with. Until the current leadership is gone for good, the rotting will continue.

4.0
Oct 10, 2018

Feedback

Recommend
CEO approval
Business Outlook

Pros

They pay according to the work load.

Cons

They need to listen to their employees. They are the ones on the field and the ones dealing with the customers. If there is an issue reported or externalized, they need to listen and do something,

Viewing 2644 - 2646 of 3,418 Reviews

Glassdoor has 4,385 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.