Equifax reviews

3.9

76% would recommend to a friend

(3,412 total reviews)
avatar

Mark Begor

86% approve of CEO

65% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 21, 2018

Slippery slope to Get Out Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being employed, not having to be on government enforced healthcare....although, so far, it's cheaper than Cigna! Having friendly coworkers and freedoms in manipulating your schedule. The boss wasn't generally there, why should you be?

Cons

Absolutely no chance of growth or promotion. The constant reminders that the upper "R's" and HR didn't want anyone to forget where that exit door was located. Questioning your future? Get out. Questioning company values? Get out. Feeling undervalued? Get out.

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Equifax Response
7y
Thank you for sharing your feedback and for your more than 10 years of service with the company. Career development and professional growth are two things we take seriously, and we are proud of the opportunities we provide for Equifax people. Recognizing the individual is one of our core tenets, and we always try to celebrate achievements. This year, we introduced new elements into our performance measurement processes, encouraging continual development and ongoing dialogue about development plans and career pathing. We've also enhanced our internal referral program to encourage those within the company to apply for open roles, or recommend friends/family who may be a good fit. These are just two examples of the ongoing work we are doing to provide a culture of development and recognition for our people. We're sorry to hear that you didn't find HR to be helpful. If you would like to discuss further, or have additional feedback to share, we encourage you to reach out to feedbackefx@equifax.com
1.0
Jan 30, 2018

Dehumanizing experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single thing.

Cons

This was a very strange, toxic work environment. Colleagues fell into one of two categories: the lifers and the new hires. Everyone was always seemingly busy, busy, busy doing things that made no sense but had "always been done that way". Innovation or suggestions for improvement are not welcome. The senior leaders are very cutthroat and political; everything is done to curry favor with the elites on the posh executive floor. Mid level managers all march in lock step; senior leadership is never challenged. The administrative staff is treated like second class citizens. There is a patronizing, chauvinistic air that permeates the whole place. Think "Mad Men" without the cool wardrobe. The senior leader in my group was a narcissistic tyrant who seemingly was more concerned about ensuring that he reaped the rewards of the multiple loyalty programs he had attained status in. He was adamant about staying at only the finest 4 or 5 star hotels around the globe and spent a lot of time complaining about less than palatial accommodations. He was not at all concerned about the expenses incurred; however, he did have very specific preferences on the type of pillow he preferred. Lots of time spent on the phone with airlines arguing over the perks of his platinum/diamond medallion status and whether it entitled him to change flights four and five times without penalty (it did not, but he would never believe that). This is the kind of place that never does anything nice for its employees, not even something as simple as telling them they can leave early on Christmas Eve or the Friday after Thanksgiving. Every day is just like another at the Gulag.

avatar
Equifax Response
7y
Thank you for sharing your feedback, both positive and negative, about your time with the company. It is critical to us that our people, at all levels, are treated with dignity and respect. We are continually working as an organization to improve our people's experience. While your specific concerns are being shared internally to be addressed, we are also taking broader steps, such as manager training and improved performance management, to ensure that all Equifax employees are treated fairly in an environment that fosters and rewards innovation. If you have additional concerns or would like to discuss further, please send an email to feedbackefx@equifax.com. Thanks again for your feedback.
3.0
Jan 14, 2018

A Dilbert Comic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Low pressure and no need to work overtime. That means you have time outside of work to stay healthy and see your family and friends. You'll find many employees who have been here over a decade for that very reason. It's stable, the people are polite and friendly and tend to be family oriented individuals. If you're a cybersecurity expert, there are enormous long-term opportunities here. Equifax is investing heavily in this area in the wake of recent (2017) data breaches, and they need your skills and leadership.

Cons

If you're deeply technical and seeking intellectual stimulation, you may find your coworkers to be somewhat dull. The typical software developer at Equifax does not have side projects and does not read about software or attend conferences and meetups. They're mainly family people outside work. That's a generalization, of course. There are a few genuine big data experts keeping this place up and running. There's also an army of below average software talent who joined for the stable income and work/life balance. Upper management is loyal to one thing-- investors. Town halls and stock reports are the same thing. It's yet to be seen whether the 2017 data breach will shock executives into taking their customers more seriously. Management came directly from a Dilbert comic. That's not surprising for any enterprise though. Middle management is full of professional ladder climbers playing games to consolidate power and supporters for their next promotion. Customer interests are mostly forgotten by this brand of management. Overall mission clarity is low. The company is comprised of several business units, and most units were former independent companies acquired by Equifax. These units retained their structure, culture, and leadership. Even after years, they remain silos with their own cultures and goals. So the company is fragmented and top leadership doesn't provide unifying principles and vision.

Viewing 103 - 105 of 3,412 Reviews

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