Is Equifax a good company to work for as a Client Technical Support?

Client Technical Support professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support interview questions at Equifax .

Does Equifax pay Client Technical Support employees well?

Client Technical Support professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 103 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Client Technical Support salaries at Equifax.

How happy are Client Technical Support professionals working at Equifax?

68% of Client Technical Support employees at Equifax would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Client Technical Support professionals have also rated Equifax with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Director (47) , Senior Software Engineer (47) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 250 reviews)); "Good benefits and a challenging fast paced environment" ((in 211 reviews)); "Good work life balance in Equifax" ((in 207 reviews)); "Good pay and bonuses." ((in 149 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 127 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 100 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 78 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 53 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 46 reviews)); "politics rude upper management bad calture" ((in 44 reviews))

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Equifax

Equifax Client Technical Support reviews

3.8

68% would recommend to a friend

(103 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support employees have rated Equifax with 3.8 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Client Technical Support professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

103 reviews

5.0

Aug 17, 2023

Excellent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very understanding and supportive human resources department

Cons

Remote jobs are limited to only a few positions

3.0

Jul 26, 2023

Not bad, could be better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment Depending on the position you can receive bonuses Food subsidy

Cons

Sedentary job Heavy workloads Little to no bathroom breaks

5.0

Jul 20, 2023

Great

Account manager

Recommend

CEO approval

Business Outlook

Pros

Love my boss and leadership Excellent flexibility Working from home Great customers

Cons

Finance is slow to pay out commissions and bonuses Knee jerk reactions to low numbers sometimes A bit too focused on profits occasionally

Viewing 25 - 27 of 103 Reviews

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Technical Product Owner

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Government Solutions Consultant

Tallahassee, FL

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Technical Product Owner

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Government Solutions Consultant - Federal

Reston, VA

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Process Improvement & Governance Manager

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View all Client Technical Support Jobs

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Equifax Client Technical Support reviews

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Great

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