Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)
avatar

Mark Begor

57% approve of CEO

41% positive business outlook

Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews
5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Exceptional training program and everyone is very helpful, patient and very friendly. Everyone has been wonderful in making me feel like part of the Equifax Family and I really enjoy what I do and I have free reign to do my job how I like to without any constraints like time or unnecessary scripting. Overall, a great place to work!

Cons

I would prefer to work Saturdays with a day off during the week. Its hard to take care of certain things during work hours, I have not mentioned this to anyone but probably will eventually.

2.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Bonus structure can be quite lucrative and annual sales conferences are amazing.

Cons

Cronyism is rampant from the highest levels of the Workforce Solutions business unit. They will sever people in a heartbeat. Many of the male leaders, but not all, have mysogynistic tendencies and practices, and leadership is very white, very male and crony focused.

5.0
Jan 18, 2024

Experience

Recommend
CEO approval
Business Outlook

Pros

You get different benefits that help to stay more focused and calm in your work. Everyone respects new ideas and you get to support. You get a lot of experience in Customer Service and assertive communication. Great job to acquire knowledge.

Cons

Life and work balance it is really complicated and sometimes you get burnt out . It could be really great if you provide the option for part time jobs.

Viewing 19 - 21 of 115 Reviews

Glassdoor has 4,393 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.