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      Equifax

      Engaged Employer

      Equifax Client Technical Support Associate reviews

      3.2

      48% would recommend to a friend

      (115 total reviews)
      avatar

      Mark Begor

      57% approve of CEO

      41% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      2.7

      Senior management

      Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      115 reviews
      2.0
      Oct 11, 2016

      Used to be so much better

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are pros and cons to working at every company, and Equifax is no different. They offer fairly flexible schedules and I typically never have to work more than 40 hours a week, which is great!

      Cons

      If actions speak louder than words (which they do), Equifax clearly does not value their employees as their most important asset. The constant decline of benefits makes that clear. Management is given a 3% raise "allowance" that they must divvy up between all of the members of their team. Meaning most employees see less than a 2% pay raise each year.

      avatar
      Equifax Response
      9y
      While there are no perfect companies, we have been working hard to build an energizing environment where everyone can contribute their best thinking and be valued for the work they do. Given our aspirations, I am grateful to hear your feedback and will pass along your concerns to senior leaders. It is important for us to hear all points of view.
      3.0
      Apr 28, 2016

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some managers were very good, some not so much. There were several different jobs available if you weren't happy with your current position. Some positions could work from home if approved.

      Cons

      Remote offices were not cared for and the systems always worked extremely slow. Some managers were more concerned with their own well being, instead of their employees. There was always an extremely large workload.

      3.0
      Apr 8, 2016

      customer service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close to home ,benefits, team building projects, career advancement

      Cons

      Not enough diviserty in management. Not loyal to veteranI employees seeking advancement.

      Viewing 100 - 102 of 115 Reviews
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      Equifax reviewsEquifax Client Technical Support Associate reviews

      Glassdoor has 4,399 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.