Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)
avatar

Mark Begor

57% approve of CEO

41% positive business outlook

Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews
1.0
May 31, 2019

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Get to work from home every now and again. Starting pay, benefits, and bonus program are all about average or meh.

Cons

Wow. Where to begin? Senior leadership at Equifax Workforce Solutions is abysmal and unethical. Some of them would make great politicians considering how much and how often they lie. My co-worker is at 120% of his sales goal for the year and was just put on a PIP by his senior leadership for "not generation enough opportunity." This is exactly how you lose good sales people. Another issue this company seems to struggle with is ethics and integrity. They will do ANYTHING to make a dollar off your data. We work with different payroll companies and have agreements in place with them that prohibit us from contacting their clients for sales opportunities. Our VP instructed us to ignore these agreements and to contact clients that we were not supposed to be reaching out to. Also, don't get too comfortable when you are hired. Equifax has gone through 3+ rounds of layoffs the last 2 years and you can expect that trend to continue. Most departments are currently running on fumes due to the amount of layoffs. You have to understand that Equifax board members and shareholders are more important than you and senior leadership won't hesitate to do another round of layoffs in order to make their shareholders happy.

4.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay and the people are great! Lots of changes comung for improvement.

Cons

This job requires is mired in paperwork! You need tremendous organization and follow up skills just to keep on top of things because there is no one to do it for you. The expectation are high! I have never worked so hard for so little results as the company operates in silo’s.

Viewing 88 - 90 of 115 Reviews

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