Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)
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Mark Begor

57% approve of CEO

41% positive business outlook

Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews
2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Learning about finances and mortgages world

Cons

Bad salary, demanding job, managers don’t care about employees, at the customer services positions the employees are treated like robots. Poor organization, they keep making changes without thinking about the employees and out of nowhere.

5.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. The support and collaboration between different sections of the business are great.

Cons

Despite having a great and supportive team, working from home slowed down my progress.

2.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Co-workers and you have good talks

Cons

Got penalized for bathroom breaks Not flexible for time off and a hard process

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Equifax Response
4y
"Thank you for taking the time to leave us a review. While we do not like to see that anyone had a negative experience, it is valuable to us that we learn from your feedback. This is especially true because teamwork is a high value for us and we want to do the best that we can to ensure that it is experienced well by all of our people. Given the concerning feedback about flexibility and time off , we would like to learn more regarding the specifics so that it can be addressed in a thorough manner. Continuous improvement is very important to us. If you are willing, please send more details about your experience to feedback@equifax.com. "
Viewing 67 - 69 of 115 Reviews

Glassdoor has 4,399 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.