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      Equifax

      Engaged Employer

      Equifax Client Technical Support Associate reviews

      3.2

      48% would recommend to a friend

      (115 total reviews)
      avatar

      Mark Begor

      57% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      115 reviews
      5.0
      Dec 27, 2021

      Working at Equifax Is Awsome

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot to learn here, data, technology and analytics is in their DNA so if you like all of this, come join the team!

      Cons

      There is a lot of information so learning is a struggle, but if you put all your effort, you will understand their LOB in 2 months or so.

      5.0
      Dec 17, 2021

      CSA

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was so scared when I first started because the training in the classroom didn't make any sense to me at all....until after I got on the floor, which was extremely scary because I had no Idea what to do. Brandon was amazing and alot of the leads. I was able to learn very quickly. I love talking with and taking care of people.

      Cons

      Some people are not good in their positions. I was not treated nicely at all by 1 individual, but Brandon moved me over to the other side of the room, much better now. Another Con is SSV Inst, having to give them out to people knowing that the Assistance Dept will not call...I just wish I could help them faster

      5.0
      Dec 17, 2021

      Great to be back!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had forgotten how friendly the people were! When working with most large corporations it's easy to get lost in the crowd -- not here. There is so much individual recognition for their employees efforts and personal skills.

      Cons

      No real cons outside of working in a call center environment, but the departments are friendly and fun.

      Viewing 58 - 60 of 115 Reviews
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      Equifax reviewsEquifax Client Technical Support Associate reviews

      Glassdoor has 4,400 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.