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      Equifax

      Engaged Employer

      Equifax Client Technical Support Associate reviews

      3.2

      48% would recommend to a friend

      (115 total reviews)
      avatar

      Mark Begor

      57% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      115 reviews
      3.0
      Jan 30, 2023

      Call Center Rep for Tax Season

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They did about 2 weeks of training before starting to take calls, which helped with overall confidence. It was easy to get help if needed through the group chat for the whole call center or by contacting a floor supervisor or main supervisor. Consistent schedule, and at my location they had sit-stand desks.

      Cons

      It was a call center, so some customers were fine and some were not. Since we dealt with sensitive information there was a no electronics rule. When there was downtime you couldn't fill it with reading or watching anything. It's not fun to be in a system that tracks every minute that you are or are not working.

      3.0
      Jan 20, 2023

      Veda Days = Great Job, Equifax = PTSD

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great OTE but if you're not making your number, you're scum

      Cons

      No money for next product improvement. Lost a great deal of talent from the Veda days, the culture has been in decline ever since

      Viewing 37 - 39 of 115 Reviews
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      Equifax reviewsEquifax Client Technical Support Associate reviews

      Glassdoor has 4,396 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.