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      eBay

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      eBay reviews

      Good company and benefits - Customer Service Representative eBay Employee Review

      5.0
      Mar 10, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Stable & Recognized Brand – Established company with strong name recognition in e-commerce. • Remote Work Flexibility – Ability to work from home with a set schedule. • Diverse Experience – Exposure to dispute resolution, policy enforcement, and customer service in a global marketplace.

      Cons

      Limited Career Growth – Fewer opportunities for advancement, especially in customer support roles. • Repetitive Work – Handling similar issues daily with strict policy guidelines. • Lack of Engagement – Some roles have little variation or challenge, leading to boredom.

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      5.0
      May 17, 2026
      Group product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good culture friendly people and good benefits

      Cons

      leadership direction politics tenured individuals who do not change their ways of working

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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