Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      eBay

      Engaged Employer

      eBay reviews

      Invest in real customer support, not high paid executives - Customer Support eBay Employee Review

      2.0
      Oct 6, 2008
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Adequate pay and decent benefits.

      Cons

      Weak management, high job stress (customer support), front-line staff are often surprised or poorly prepared for major changes that upset buyers/sellers, lack of respect for front-line workers (becoming a typical call centre), little discussion of career advancement (dead-end job).

      Explore other reviews about eBay

      5.0
      Jun 2, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      5.0
      May 27, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

      See reviews by: Helpful|Rating|Date|All
      Related searches: eBay jobs | eBay salaries | eBay benefits | eBay interviews | eBay conversations
      eBay reviewseBay Customer Support reviewseBay review