5.0
May 2, 2024
Current employee
Recommend
CEO approval
Business Outlook
Pros
Culture Overall compensation Work from home availabilty
Cons
Usual customer service job issues - kpi’s, ease of role heavily influenced by your TL
Explore other reviews about eBay
5.0
May 17, 2026
Current employee, more than 5 years
San Jose, CA
Recommend
CEO approval
Business Outlook
Pros
good culture friendly people and good benefits
Cons
leadership direction politics tenured individuals who do not change their ways of working
3.0
Jun 20, 2026
Current employee, more than 3 years
San Jose, CA
Recommend
CEO approval
Business Outlook
Pros
Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.
Cons
1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions